Frequently Asked Questions

Vinaji Digital is a comprehensive digital marketplace platform that connects buyers and sellers across multiple categories including jobs, courses, products, gigs, and blog content. We provide a secure platform for users to earn money by offering services or spend money on quality products and services.

Our platform features robust payment systems, user management, chat functionality, and administrative tools to ensure a smooth experience for all users.

Getting started is easy:

• Click "Sign Up" to create your free account
• Verify your email address
• Complete your profile with bio, location, and profile picture
• Set up payment methods for transactions
• Start browsing or posting in your preferred categories

Yes, creating an account and browsing the platform is completely free. We charge small commission fees on successful transactions to maintain and improve our services. Our fee structure is transparent and competitive.

Account verification involves several steps:

• Email Verification: Verify your email during registration
• Phone Verification: Add and verify your phone number
• KYC Verification: Upload identity documents for enhanced features
• Payment Verification: Verify your payment methods

Verified accounts have access to more features and higher transaction limits.

Currently, usernames cannot be changed after account creation. Please choose your username carefully during registration. If you need to change your username for important reasons, please contact our support team.

To delete your account, please contact our support team. Before deletion, ensure you have:

• Completed all ongoing transactions
• Withdrawn any remaining balance
• Downloaded any important data

Account deletion is permanent and cannot be undone.

We support multiple payment methods:

• Bank transfers (local and international)
• Cryptocurrency wallets
• Virtual account payments
• Mobile money (where available)

All payments are processed securely through our encrypted payment system.

Withdrawals are processed to your verified bank accounts or crypto wallets:

• Minimum withdrawal amount applies
• Processing time: 1-3 business days for bank transfers
• Crypto withdrawals are usually instant
• Withdrawal fees may apply depending on the method

Yes, all transactions are secured with industry-standard encryption and security measures. We use escrow services to protect both buyers and sellers, and all financial data is encrypted and stored securely.

To post a job:

• Log in to your account
• Navigate to Jobs → Post Job
• Fill in job details, requirements, and salary
• Set application deadline and other preferences
• Submit for review and approval

Jobs are typically approved within 24 hours.

Browse available jobs, click on any job that interests you, review the requirements, and click "Apply Now." You may need to submit a cover letter or portfolio depending on the job requirements.

Jobs are typically longer-term employment opportunities posted by employers looking to hire employees.

Gigs are short-term, project-based services offered by freelancers. Clients purchase gigs directly for specific deliverables.

Tips for successful gigs:

• Write clear, detailed descriptions
• Set competitive pricing
• Include portfolio samples
• Respond quickly to inquiries
• Deliver high-quality work on time
• Maintain good communication with clients

Yes! You can create and sell courses on our platform. Upload video content, create assessments, and set your pricing. We provide tools to help you create engaging educational content.

Certificates are available for courses that include assessments. Upon successful completion of a course and passing the assessment, you'll receive a digital certificate that you can download and share.